WebApr 11, 2024 · Alibaba Group Holding Ltd on Tuesday showed off its generative AI model - its version of the tech that powers chatbot sensation ChatGPT - and said it would be integrated into all of the company's apps in the near future. The unveiling, which came on the heels of the launch of a slew of new AI products by SenseTime this week, was swiftly … WebAug 20, 2024 · High street retail giant Marks & Spencer has deployed Twilio's chatbot to replace its human customer service staff to deal with calls on behalf of its 640 stores and contact centres. The system is used to redirect any calls to the retail chain to the most relevant department, store or call centre worker.
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